Privacy Policy

Scope

This policy applies to our website, account portal, and official community support features.

Data We Collect

• Identity data from Discord sign-in, such as Discord ID, username, avatar, and role membership information needed for permissions.
• Technical data, including IP address, browser/device details, and service logs used for reliability and security.
• User-submitted content, including applications, tickets, attachments, and optional voice recordings.

How We Use Data

• To provide account access, permissions, and moderation workflows.
• To process support tickets, reports, and applications.
• To communicate service updates, account actions, and policy changes.
• To maintain platform security and investigate abuse.
• To comply with legal obligations.

When We Share Data

• We do not sell personal data.
• We share data with service providers only where necessary to operate services (hosting, storage, authentication, analytics, security).
• We may disclose data to comply with legal requests or enforce rights, safety, and policy terms.

Retention

We keep data only as long as needed for operations, compliance, moderation, and legitimate business purposes, then delete or anonymize where practical.

Security

We use reasonable technical and organizational safeguards. No online system is perfectly secure, and you use the service at your own risk.

Your Rights

Subject to applicable law, you may request access, correction, deletion, or restriction of personal data. You can submit requests through the website support process.

Children

Vokun Roleplay is intended for users aged 18 or older. We do not knowingly provide services to children.

Policy Updates

We may update this policy when legal, technical, or operational changes require it. The current version will always be posted on this page.

Governing Law

This Privacy Policy is governed by the laws of England and Wales (United Kingdom).